Full-time, Hybrid (at least 2 days/week in office)
San Francisco
About Us:
“It always seems impossible until it’s done.” - Nelson Mandela
We believe that even the biggest problems can be broken down into small, achievable steps. Poverty and access to justice are part of the same problem. And to solve this, we just need to discover what the steps are. At Open Door Legal (ODL), we’re pioneering the country’s first system of universal access to civil legal representation to dramatically reduce poverty and prove that the law really can belong to all of us. To achieve this ambitious goal, we’ve created an award-winning and best-in-class legal aid organization full of passionate, motivated, gritty, thoughtful, and team-oriented people.
We believe that injustice is the heart of poverty and we're looking for someone to join us in having a systemic impact on how we, as a society, ensure justice for all.
Overview of Position:
At Open Door Legal, we are creating the first digital platform designed to facilitate universal legal representation at scale. Our goal is to create technology solutions that allow our lawyers and those in other organizations to maximize their impact on the clients they serve. Are you passionate about dramatically reducing poverty and justice through technology and human services? Do you thrive in an agile, fast-paced environment? Do you love a challenge? We want to talk to you!
We’re looking for a Salesforce Case Management System (CMS) Administrator & Developer to support the adoption of our key case management platform for internal and external stakeholders. In this role, you’ll work directly with stakeholders and use your expertise to build a Salesforce knowledge base, facilitate product adoption training, support IT tickets, and ensure staff and customers are easily adopting our case management product features in compliance. In addition, you will collect data and share it with your product and engineering team members to ensure that we’re helping our lawyers make the largest impact possible.
Responsibilities:
Requirements:
Bonus Points:
Starting compensation is $87,000 - $103,000 annually based on experience
Perks:
Applications submitted prior to March 18, 2025 will receive priority consideration.
Ideal starting date: ASAP
Open Door Legal is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law including the San Francisco Fair Chance Ordinance.
We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at whitney [at] opendoorlegal [dot] org.
As an Equal Opportunity Employer, we believe in the dignity of all people and seek to foster belonging for all intersectional identities. Black Lives Matter