About Us:

“It always seems impossible until it’s done.” - Nelson Mandela

We believe that even the biggest problems can be broken down into small, achievable steps. Poverty and access to justice are part of the same problem. And we’re solving this problem together. At Open Door Legal (ODL), we’re pioneering the country’s first system of universal access to civil legal representation to dramatically reduce poverty and prove that the law really can belong to all of us. We’ve grown 150x in 10 years, and in the next 2 years, we hope to finish scaling across San Francisco. To achieve this goal, we’ve created an award-winning and best-in-class legal aid organization full of passionate, motivated, gritty, thoughtful, and team-oriented people. We believe that injustice is the heart of poverty, and we're looking for someone to join us in ensuring justice for all.

Overview of Position:

Delivering on the promise of making San Francisco the first city in the US with universal access to legal services requires operating offices in central and accessible locations within our service communities. The Workplace & People Operations Coordinator owns ensuring our physical office spaces feel inviting and safe to clients, guests, staff, and donors. In this role, you will manage professional vendors, contractors, and contracts as well as arrange and set up each of our offices so that when anyone walks into our offices, they will recognize it as a place for them. We currently lease four offices across the city but have plans to continue expansion over the next five years. You will also help foster collaboration and encourage a positive organizational culture by planning and executing team events throughout the year.

A successful candidate must be able to manage multiple complex projects autonomously, up to and including renovation projects, but also work well on a team. Success in this role requires grit, dynamism, teamwork, care, and passion (our five values as an organization). You will report directly to our Director of Talent & Culture.

Responsibilities:

Manage all office special projects, including coordinating with workers, carpenters, plumbers, electricians, and more to get things fixed and ensure our offices are inviting and welcoming.
Oversee the build-out of future office spaces, including managing the general contractor and securing permits.
Work closely with finance team members to monitor vendor contracts and act as the primary contact with our landlords when necessary.
Coordinate the distribution, tracking, repair, and replacement of IT hardware, including printers, computers, desktops, scanners, etc.
Plan and execute events, including the org-wide offsite, end-of-year party, and in-office events and celebrations.
Support people operations by coordinating processes involved in hiring, accommodations, and other projects and initiatives as needed.
Embrace and embody our values of teamwork, grit, caring, passion, and dynamism.

Requirements:

Passion for the mission of Open Door Legal
A high degree of character and integrity
Strong problem-solving skills
Demonstrated prior experience working with a high degree of autonomy
Excellent communication skills, verbal and written
Meticulous attention to detail, with the ability to prioritize, flexibly switch gears, and multi-task in a fast-paced environment
Must live within San Francisco, or willing to commute regularly to and between our four offices (Bayview, Excelsior, Western Addition, and Sunset).

Bonus Points:

Experience managing operations
Experience managing construction or renovation projects
Knowledge of IT systems, both hardware, and software
Experience working with low-income and vulnerable populations
Experience working in a human services nonprofit
Having lived a significant period of your life in San Francisco proper

Starting compensation is $70,500 to $86,500 annually based on experience.

Perks:

Loan Repayment Assistance - for staff pursuing 10-year public interest debt forgiveness, we will pay the minimum payment on all qualifying loans so that you don’t need to worry about student loan debt (this is a conditional benefit).
Medical/Dental/Vision Plan offerings at 100% coverage
Generous paid time off (four weeks vacation and two weeks sick/care)
Flexible work hours
Generous paid parental leave
401K/Retirement Account
Strong organizational culture
We believe everyone is always learning. We financially invest in individual professional development for each staff member and provide many internal and external mentorships, coaching, and learning opportunities (conferences, workshops, etc.).
We are a fun and hard-working office with best-in-class technology solutions for anyone who’s passionate about making a meaningful and measurable difference.

Applications received before May 15, 2025 will receive priority consideration.

Ideal start date: June 16, 2025

Open Door Legal is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law including the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at whitney [at] opendoorlegal [dot] org.